Frequently Asked Questions

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What is Adilas WP Shop?

Adilas WP Shop is a WordPress plugin that connects Adilas (software as a service) to your WordPress and WooCommerce eCommerce website. This allows your eCommerce site to show live inventory directly from your Adilas inventory control system and for online orders placed online to be created in the Adilas Point of Sale system. The Adilas WP Shop eCommerce WordPress plugin is available to be purchased on our products page.

What is Adilas?

Adilas is a business software that is often called the “most complete out of the box solution available.” Not only does it offer options for inventory tracking, manufacturing records, scheduling and point of sale, Adilas also offers eCommerce and a full financials platform.

What is WooCommerce?

WooCommerce is a WordPress plugin that allows your basic WordPress website to become an eCommerce site. WooCommerce offers numerous options for managing your eCommerce site and creating the perfect customer user interface.

Who should use Adilas WP Shop?

Adilas WP Shop is a great option for any company that needs more from their eCommerce website than the very basic functionality offered by Adilas or WooCommerce alone. If you are using WooCommerce and looking for a robust enterprise resource planning system (ERP), consider using Adilas and Adilas WP Shop. If you are currently using Adilas, WooCommerce and looking to upgrade your eCommerce, WooCommerce and Adilas WP Shop, combined these are some of the best solutions for an eCommerce website.

How is Adilas WP Shop different from Adilas eCommerce?

Adilas WP Shop connects Adilas eCommerce to your WordPress and WooCommerce website. WooCommerce provides numerous options for customization while Adilas WP Shop is communicating with Adilas to keep your inventory up to date. Adilas is a simple solution that offers some custom options on a set template where Adilas WP Shop offers options that allows you to control the look and feel of the entire user experience. Adilas WP Shop also allows your product details to be displayed on your domain, keeping users on your website and increasing the value of your website.

What are the benefits of using Adilas WP Shop over Adilas eCommerce?

It will keep customers on your website (your domain, increasing the value of your website).

It will increase Search Engine Optimization (SEO).

It saves time and money by automating product details from your point of sale system.

It automates “suggestions and related items” “popular items” and customer online trend tracking.

It allows you to customize your shop home page, easily feature products on any website pages, blogs, etc., and track customers online activities.

You can customize the shop, home page, grouping categories or offer online exclusive discounts.

Creates a more customizable, easier and more secure user and sign in experience.

Offers businesses more options for integrating and automating text, email and other CRM functionalities.

How will “Customer Types” in Adilas be used?

In Adilas WP Shop configurations you can select a default customer type for new customers being added to Adilas when new accounts are set up through your website.

What is “Select Invoice Type”?

Choose if you would like a quote or an invoice to be created in Adilas when a customer completes an online order.

How does full initial sync work?

Within the Adilas WP Shop Plugin settings, the option for “full initial sync” can be found. Click Start Syncing when you are setting up Adilas WP Shop for the first time. Once the button is pressed the following will be done:

  1. Checks for active products in WooCommerce, if there are active products, products are disabled. This is to help prevent duplicates.
  2. The system loads(?) all active inventory from Adilas within the location that is defined in configurations. All active inventory or all active inventory with quantity?
  3. Parent Item Detail are mapped to WooCommerce Product Details.
  4. When all WooCommerce products are created, sub attributes from Adilas are used to create WooCommerce variations of the Products. Sub Attribute ID’ are mapped to product variations.

What are Logs?

Plugin Logs can be found within the Adilas WP Shop Plugin Settings. Logs show you each time Adilas WP Shop runs to sync Adilas and WooCommerce. Details for each data point called displays a time stamp and description of method (call) made.

What is Adilas Product Change Sync?

This button within the Adilas WP Shop Plugin settings is a manual tool for syncing. The system automatically syncs every five minutes, but if you want it faster, simply click the button and Adilas WP Shop will instantly check for any changes to current product details or new products. Depending on how many products you have, this may take a few seconds or a few minutes to run.

Can I set up a delivery fee?

WooCommerce will allow you to set up a delivery fee.

Can customers choose a delivery date and time?

This is not an option for Adilas eCommerce but will be soon for Adilas WP Shop. We are currently working on a solution to this need.

What happens when you have more than one Corp?

You will need a separate Adilas WP Shop plugin for each Corp.

How often is manual syncing required?

Adilas WP Shop syncs automatically every 5 minutes so it should not be necessary to manually sync. That said, manual sync might be used when adding a new product to your site for the first time in order to see it faster.

Can discounts be automatically applied?

Adilas WP Shop has automatic discount options and coupon code functionality available.

Will the customer’s username and password be governed by Adilas or Adilas WP Shop?

The customer’s username and password will be managed by WordPress and shared to WooCommerce, through Adilas WP Shop and into Adilas. Customer passwords will not be stored in Adilas.

What is the cost to implement Adilas WP Shop?

You will need an Adilas system and a WordPress website, with WooCommerce plugged in before configuration can begin. The Adilas WP Shop plugin has a $500 signup fee and costs $250 a month. That comes with 5 hours of consultation time for setup and implementation. This will help you get started on the right foot.

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